Knowledge Management As A Tool For Enhancing Academic Performance And Improving The Work Environment In Higher Education Institutions

Abstract

This study aims to explore the role of knowledge management in enhancing academic performance and improving the work environment in higher education institutions. The results showed a statistically significant relationship between the use of knowledge management and higher employee performance, which contributes to organizational development. The study also confirmed that the use of knowledge management helps improve the academic work environment and enhances collaboration between faculty members and students.

It was found that many educational institutions suffer from a lack of investment in available knowledge, which negatively impacts the quality of educational services. The findings highlighted the need to provide advanced infrastructure and modern technology to support knowledge management and enhance organizational culture.

The study recommended that educational institutions invest in technology upgrades and provide training programs for faculty and staff. It also recommends developing mechanisms that encourage individuals to share knowledge and developing strategic plans that support the implementation of knowledge management, with a focus on leveraging internal expertise.