Mediation for Settlement of Business and Environmental Disputes over the Sale And Purchase of Houses in Residential Areas by Property Companies

Abstract

The activity of buying and selling land and buildings is often considered easy, inexpensive, and safe, which ensures that the housing is ready for occupancy by the buyer. Residential developers offer more advantages to homes for sale such as facilities, accessibility, and supporting utilities to attract customers to buy. Prospective buyers also tend to ignore several aspects of ongoing buying and selling activities such as negotiations, checking ownership documents, agreement documents, as well as the suitability of the main facilities for purchases through credit methods at banks. The accuracy of prospective buyers should be the main focus compared to just looking at the outside appearance of housing or buildings but focusing more on legality. Disputes between developers and users result from offers on housing promotions that do not match reality, such as building specifications, facilities, and housing utilities. The dispute resolution step that is often taken and proposed by default parties is mediation as an alternative to business dispute resolution. This study aims to analyze the form of mediation as an alternative dispute resolution adopted by the parties. The research method used is empirical research with a descriptive method of disputes that occur between developers and consumers.