The Influence of Management Information Systems on Enhancing Human Resource Practices as a Mediating Role of Knowledge Management: An Analytical Investigation of the Opinions of a Specimen of Employees in Iraqi Telecommunication Companies Operating in Tik

Abstract

This work investigated the impact of management information systems (MIS) on improving human resources (HR) practices, with knowledge management as a mediating variable, from the perspective of a sample of employees in Iraqi telecommunications companies working in Tikrit City. To fulfil the objectives, the descriptive analytical method was employed, and the researcher developed a questionnaire and handed it to a specimen of (166) female and male employees. Statistical analysis using SPSS and AMOS software revealed a set of results, represented by the fact that there is a statistically substantial influence at the level (α≤0.05) of MIS on improving HR practices from the perspective of employees in Iraqi telecommunications companies operating in Tikrit City. It also showed a statistically substantial effect at the significant level (α ≤ 0.05) for knowledge management as a mediating variable in the relationship between MIS and HR management functions in Iraqi telecommunications companies.